Restaurant was new to this service and didn't receive notification of my order. He didn't notice it until I told him I used this service. Considering that I was very hungry, this did not sit well. He quickly moved me to the front of the line and completed the order quickly. I think he should have offered something for the trouble, but he didn't. Not going to try this again, sorry. Food was great, but I would just call in the order or show up and order.