No waiting. Food was hot and ready for pick up although I was 5 minutes early. This was my first time at Root and utilizing BeyondMenu. Ordering was simple and the food was tasty with the quality and quantity impressive. The Sautéed Snow Pea Sprouts were delicious, but slightly over-priced for a vegetable. Otherwise, everything worked out well. I'm looking forward to utilizing BeyondMenu to order again at Root.