I really like their food, but the delivery service is horrible. I know by now that I have to order at least an hour before I want to eat the food. And even then, sometimes the food shows up late. I once called and asked for a discount on a future order because the food I had ordered two hours before hadn't arrived yet. I was told that they "don't do discounts." They also told me that it was Friday night, and I couldn't expect them to deliver on time because they were busy. So, the moral is: if you want good Chinese American food, they are great. If you want that food before your bedtime, you may not want to go for the delivery option.