I thought the menu was hard to order from since it wasn't very descriptive. Some of the toppings like cream cheese didn't' make sense as far as the option of getting a 1/4 lb or "sandwhich."
The delivery was over 30 min past the delivery time. I understood it may be late because of weather, but I thought that was a long time. In addition, when he called me upon arrival, he spoke such poor English that I couldn't even understand him.
The food was very good though and Pick a Bagel followed my instructions/requests on the order.