When I arrived to pick up my order, I was told that my order included the request to have it ready by 9:45, which was 45 minutes later. I never made such a request on the website, nor was I asked if I had a special time I wanted to pick up my food. I made my order as I have done 100 times before: Just selected my food and paid for it. Seems to be a glitch in the system, but one that resulted in me sitting in the restaurant while they made my food. Do the web designers actually test the ordering experience?