Overall this place is good. I have ordered here several times and had good experiences and good food (one downside: they package the sushi right in with the hots stuff and it ends up warm). This time, though, things were off: I had paid online to save time, but it took them a while to confirm this, defeating the purpose. Also, the seaweed in the Miso Soup, which is usually excellent, was in tiny pieces, making the soup texturally problematic--sort of grainy. Hopefully these are one-time anomalies and they will return to their usual speedy service and good food.