Koto Japanese Bistro

4.68starstarstarstarstar_half85 ratings
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Delivery Fee
Delivery Minimum
Estimated Time
Pickup only
Japanese, Sushi
place
2127 Lantern Ridge Dr, Richmond, KY 40475
schedule
Monday
11:00 AM - 09:00 PM
Tuesday
11:00 AM - 09:00 PM
Wednesday
11:00 AM - 09:00 PM
Thursday
11:00 AM - 09:00 PM
Friday
11:00 AM - 10:00 PM
Saturday
11:00 AM - 10:00 PM
Sunday
11:30 AM - 09:30 PM
payment
Cash
Reviews
4.68starstarstarstarstar_half85 ratings
Paula
starstarstarstarstar Apr 28, 2023
Delicious sushi, fast service!
Paula
starstarstarstarstar Apr 26, 2023
Delicious food, prepared fresh and always affordable
Donna
starstarstarstarstar_border Oct 14, 2021
All was good
Kelly
starstarstarstarstar May 20, 2021
Very fresh!
John
starstarstarstarstar_border Mar 25, 2021
Excellent food, reasonable prices
Brittany
starstarstar_borderstar_borderstar_border Mar 14, 2021
Great food however the to go service is horrible. The food took an hour to get with 15 minutes waiting in the restaurant. When we got home the sushi was hot with the hibachi cold. I recommend this restaurant but do not order to go as you will wait a long time and or receive cold food. This is not our first time with slow service either each time we have gotten to go it has been slow.
Paula
starstarstarstarstar Jan 15, 2021
Fresh sushi, fast service, and good price
casey
starstarstarstarstar_border Nov 28, 2020
Salad had been brown and bitter last two orders.everything else great
Mariah
starstarstarstarstar Nov 24, 2020
Every time I order here whether it be in person or take out due to Covid I always get exceptional service. The food is delicious! I love ordering food here.
Cindy
starstarstarstarstar Nov 20, 2020
I love this place. The food is consistently good and they make it quickly.
Glenn
starstarstarstarstar_border Aug 16, 2020
Didn't get noodles
Samantha
starstarstarstarstar Aug 11, 2020
The hostess is the sweetest! I could talk to her all night!
Ben
starstarstarstar_borderstar_border Jun 20, 2020
Chicken teriyaki was sour and didn't taste like it normally does.
Ed
starstarstarstarstar_border May 29, 2020
One of my dinners was missing rice, but other then that it was good.
Rosalyn
starstarstarstarstar May 15, 2020
I got a roll with tempura shrimp and I was very happy to see that they didn't cook that shrimp until I got there. Nice, freshly made, great tasting sushi. Thank you for that great food, fast and easy service!
Kimberly
starstarstarstarstar_border Apr 17, 2020
Delicious food, again. Cali roll and spicy tuna on point. I did ask for extra wasabi through the app and didn't get it.
Larry
starstarstarstarstar Apr 13, 2020
Despite these tough times the Koto team found a way to keep up the quality. Great food
Brian
starstarstarstarstar Apr 11, 2020
Everything was great, missed the noodles. We thought the dinners would come with noodles, but did not. Everything was great tasting!
Kimberly
starstarstarstarstar_border Apr 03, 2020
Food was great, pricing is great for the portion. The only reason I left off a star was because the app said it would be ready by 5:24 and it wasn't ready until 5:40.
David Moore
starstarstarstar_borderstar_border Mar 23, 2020
Dont think I got the right food
York
starstarstarstarstar Sep 06, 2019
tasted and looked great! I got my money worth.
Sara
starstarstarstarstar Mar 09, 2019
Everything was delicious!
Tammy
starstarstarstarstar Nov 16, 2018
Great!
Jerry
starstarstarstarstar Nov 04, 2018
It was very good
Shanetti
starstarstarstarstar Dec 04, 2017
My order was correct!
Chad
starstarstarstar_borderstar_border Jul 08, 2017
Wish the app had pictures and better description.
Amber
starstarstarstar_borderstar_border May 05, 2017
I gave this establishment three stars, the service was great, but however I ordered my food ahead of time via Beyond Menu when I arrived my food wasn't ready and the hostess that helped me was confused by what I meant that I ordered online. She proceeded to get a manager for further help. The Beyond Menu printer is in the office locked and the only people that can get in are management. If this establishment is going to be a part of this company then shouldn't they be more aware of the online orders they have? And why is the printer for online tickets in a room locked where employees can't get in to know. The food and service was good, but it's concerning to order ahead and having to wait for food that should ahead be at the cash register ready to go when you arrive.
Stephanie
starstarstarstarstar_border Oct 18, 2016
The ordering process is simple - however the pricing is still not right. I am quoted one amount online (or I can pay that amount online) then when I go pick up the food - they tell me I owe more because the prices have not been updated. This has been incorrect for over 6 months and I continue to give this feedback.
Leo
starstarstarstarstar_border Aug 01, 2016
Sushi Sashimi Combo is always fresh, perfect and delicious, but very inconsistent about what comes with it! Last time soup and salad, this time nothing! Shrimp Vegetable Tempura was delightful. Ordering online, price at pick-up is never what website tells me it will be! Always higher.
Quinn
starstarstarstarstar_border May 26, 2016
Yes, it is very good. It's unlikely you'll be disappointed. I can't give it 5 stars though because I've had sushi a little bit better for about the same price.