I ordered two food items for myself and my friend and asked them to keep the first item (vegetarian biryani) spicy and the second item (non-vegetarian biryani) non-spicy. However, they flipped the items. They made the vegetarian biryani non-spicy and the non-vegetarian biryani spicy. There was no way that me (pure vegetarian) and my friend (non-spicy consumer) could have consumed each others food items. I asked for refund but they refused. They threw up several excuses. First they said that I should have complained to them on the same day, knowing that I picked up the food at 11 pm (right at the time they were about to close the shop). Definitely, I could not have called them up on the same day. Secondly, they said that both the food items were moderately spicy (neither too much nor too less). However, it was quite obvious that the first food item was not spicy at all and the second food item was quite spicy. They are such a liar and inconsiderate.