Food was, as always, delicious. I placed the order to be delivered at 12:15 pm. At 12:30 I called to see where it was. Was told it was on the way. It arrived at 12:45. The driver was on his phone when he pulled up and still had it at his ear when he came to the door ( i really could care less what kind of cat food his wife wants him to buy). We have ordered online many times and not had any problems. Not sure what happened this time.