Don’t order if you live out of town. I ordered just before noon, order didn’t arrive until 1:40. By the time my order arrived, my philly roll was spoiled (sour cream cheese). I live 10 mins away.
I’ve ordered from this place approximately 20 times (according to my emails) and overall their food is great, but this order was incorrect. Sesame chicken was actually orange chicken. We called to tell them and to let them know we’d like a replacement dish - not a refund - and they refused and made us bring the dish back to the restaurant to prove it was incorrect before correcting the order. Poor customer service in my opinion, especially considering the amount of business we’ve given them. If they don’t correct it, we’ll be happy to continue our business with Raku Izakaya in Fort Lee.
Got my order delivered in 20 minutes! I was at a friends place and forgot to change the delivery address, but the delivery person was nice enough to deliver to the updated address. All this with a smile on his face - very nice staff!
They sent my order to the wrong address and would not fix the issue. Never ordering here again even though I loved their food.
Food is amazing but after being a royal and frequent customer for years I’m upset I had to wait over 1,5 hours for our food to arrrive living 2min away from the restaurant. Last time I ordered this week, I also waited over an hour. Not sure what is happening with this restaurant but delivery used to be quick.
I always enjoy my meals from this place. I won't go anywhere else
Great service and delish 🍣. Thx.
Extremely slow to arrive. When I called to check an hour after I placed order, they hadn't left yet.
The food was great. The chicken fried rice was a little too spicy
Great food and service.
Delivery is super fast and food is fresh and always delicious.
The food was delicious, but a bit pricey. Would possibly order again.
Crispy sesame shrimp weren't really crispy at all (could have been because of delivery time) and came in a gelatinous sauce. I didn't enjoy that dish. But everything else was very good.
Delicious every time
Thank you! It was very good!
Delivery time was spot on, Sesame chicken was meh, - will pass on that in the future but the lo mein and avocado salad really tasty
The food is tasty; however every single time I eat from this restaurant I have stomach issues immediately following. This might be my last order.
Good food. Horrible service....delivery man was rude and practically threw the bagged food at me. He walked off before I could hand him the remainder of his tip.
Excellent sushi and sashimi.
Amazing sushi, everytime!
Chicken was a bit tough
Negatives: need to double park in order to pick up food. They charged an extra dollar for the spicy scallop roll, but there was no mention of the upcharge on the beyondmenu website. Had I known, I would have picked a different roll.
I love that the soup is in a different brown bag than the sushi / salad. And you get soup AND salad for the lunch combos which is a big plus. The miso soup is always delicious and there is a ton of flavor in the dressing.
Their sushi is fantastic! Very fresh, very tasty, and very satisfying! We always try to get at least a roll or two when we order. Oh, and the kahni salad is yummy too!
Just wish they would package some things separate and not smush all the rolls together!
I love their food
Good food, just wish they wouldnt be so cheap and package things separate not mushed all together !