This is my first time ordering through BeyondMenu, but I am a regular customer of Lychee. The food was great as usual. But we are nearby, and when I order by phone, we typically get our food within 15 minutes. This time, it took almost an hour-and-a-half, and arrived 15-20 minutes after I finally called Lychee. This is asking me to rate the "overall service," but to recommend menu items, so I'm not sure what I'm supposed to be evaluating. So 1 star for delivery, 5 for the food, gives 3 overall.