I usually have a great experience when I go to Taste of India. However, this time I believe it was the owner's son who was behind the counter handling my pick up order. He is the really fat guy who doesn't know how to use the computer system. The food was ready when I got there, but it took them 10 minutes to put everything in the system and honor my coupon. I've been going to Taste of India for 3 years and this has never happened to me. I usually place my order over the phone and then go pick it up. Usually doesn't take more than 5 minutes. However, the food was awesome. Absolutely great and that is why I am giving 3 stars.