Jack Chen (East Longmeadow)

59 Maple Street, East Longmeadow, MA 01028

• Delivery Info

info

Delivery Fee

$2 within 4.50 miles
$3 within 5.50 miles

Delivery Minimum

$10.00

Estimated Time

Between 30 and 40 minutes

4.47starstarstarstarstar_half302 ratings

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Menu Info & Hours

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Delivery Fee

$2 within 4.50 miles
$3 within 5.50 miles

Delivery Minimum

$10.00

Estimated Time

Between 30 and 40 minutes

Asian, Chinese, Vegetarian

place

59 Maple Street, East Longmeadow, MA 01028

schedule

Monday

10:30 AM - 10:00 PM

Tuesday

10:30 AM - 10:00 PM

Wednesday

10:30 AM - 10:00 PM

Thursday

10:30 AM - 10:00 PM

Friday

10:30 AM - 10:30 PM

Saturday

10:30 AM - 10:30 PM

Sunday

11:30 AM - 10:00 PM

payment

Cash, VISA, MasterCard, Discover, AMEX

Lisa

starstarstarstarstar Jul 12, 2023

Food is good and it is always ready when I get there!

Lisa

starstarstarstarstar Jun 24, 2023

Always delicious and always ready when they say it will be!

Michael

starstarstarstarstar Mar 26, 2023

Fast Delivery, very pleasant staff! Food is good!

Nixida

starstarstarstar_borderstar_border Feb 19, 2023

Rice is not the best to be honest! Ordered shrimp rice and count 3 pcs inside of it… other than that was just plain yellow rice… On the other hand food was fresh and served accordingly and fast!

Ben

starstarstarstarstar Jan 07, 2023

Always good

Meghan

starstar_borderstar_borderstar_borderstar_border Nov 12, 2022

Not only did the food take over 2 hours and 30 minutes to arrive but the manager argued with me telling me it’s my fault because I live far away and it’s raining.

Jesse

starstarstarstarstar Sep 09, 2022

Always satisfied

Dennis

starstarstarstarstar Jul 02, 2022

Never disappointed

Paul

starstarstarstarstar_border Feb 27, 2022

Food is good but only gave 2 spring roll when menu is for 3

Risé

starstarstarstar_borderstar_border Feb 03, 2022

Received chicken chop suet NOT the shrimp chop suet that I ordered! Order was 30 minutes late and condiments requested were not in the bag

Patrick

starstar_borderstar_borderstar_borderstar_border Feb 01, 2022

Ordered food and still didn't receive it two hours later. Called the restaurant and they said give them 15 minutes. 30 minutes later it still did not show. Wish I could just get my money back.

Jessica

starstarstarstarstar Dec 25, 2021

Thank you for delivering on Christmas. We weren’t feeling well and had to cancel our plans. Grateful for your great food, and fast delivery. Stay safe

Cassandra

starstar_borderstar_borderstar_borderstar_border Nov 28, 2021

Food was cold and the driver refused to bring the order to the door due to having her child in the car with her so I had to go to her personal vehicle. Food came after scheduled del time

Buddy

starstarstarstarstar_border Sep 17, 2021

The food was not greasy. It was very flavorful.

shantavia

starstarstarstar_borderstar_border Aug 17, 2021

Food always good, but delivery driver horrible knocked on my door and opened it without my permission yelling inside, no t ok and then asked if he gets a tip. I always tip during my order, but I wish

Eliana

starstarstar_borderstar_borderstar_border Aug 13, 2021

Forgot the spare ribs

Daniel

starstarstarstarstar Jun 30, 2021

Excellent

Edwin

starstarstarstar_borderstar_border Apr 05, 2021

Everything was good except the boneless spare ribs. They were actually pretty burnt this time around. This isn’t a typical issue with the restaurant but was disappointing to say the least.

Emily

starstarstarstarstar Mar 24, 2021

Thank you, you guys are my favorite in the area ❤️

Edwin

starstarstarstar_borderstar_border Jan 15, 2021

Food was good but they definitely need to make the general tso chicken and Szechuan lo mein spicy. It had no kick at all and there was no sign of spiciness anywhere in the meal.

Matt

starstarstarstarstar Jan 01, 2021

Kinda pricey but always great food

Heather

starstar_borderstar_borderstar_borderstar_border Dec 31, 2020

After 3 hours of not being delivered. we went to pick up our food only to discover it hadn’t even been started yet ..

Amy

starstarstarstarstar Dec 16, 2020

Food hot, fresh and delicious!

Joi

starstarstarstarstar_border Dec 12, 2020

Food arrived on time, fresh and hot but part of order was missing. I called restaurant and was given a credit on the item missing for next time I order.

Mollie

starstarstarstarstar Dec 08, 2020

Great food and great service.

Tracy

starstar_borderstar_borderstar_borderstar_border Nov 23, 2020

Very slow

Larry

starstarstarstarstar Nov 16, 2020

About a 30 min wait. Acceptable.

cheryl

starstar_borderstar_borderstar_borderstar_border Nov 09, 2020

tasteless food

Dennis

starstarstarstarstar Oct 02, 2020

You are on the top of our list!

Rayshawn

starstarstarstar_borderstar_border Sep 29, 2020

Where my tip

Emily

starstarstarstarstar Sep 21, 2020

They have great food and they have very nice staff I love ordering from them 💛

Diane

starstarstarstarstar Aug 19, 2020

Very delicious as it’s been with every order so far

Dennis

starstarstarstarstar Jul 24, 2020

Every dish that we have had has been great. Very satisfied.

Thomas

starstarstarstarstar_border Jul 22, 2020

Keeps parking in my neighbors driveway

Deb

starstarstarstar_borderstar_border Jul 10, 2020

The beef was not very tasty.

Jason

starstarstarstarstar Jun 16, 2020

I discovered this restaurant on this app by chance and I'm very thankful that I did! Jack Chen has amazing food, extremely tasty, and always perfectly fixed! The prices are extremely reasonable and their delivery service is quick and efficient!

Laura

starstarstarstarstar Jun 15, 2020

Always great

Alicia

starstarstarstarstar_border Apr 26, 2020

Super busy Saturday during quarantine but still delicious!

Tracy

starstarstarstarstar Apr 22, 2020

You really could use an estimated time that the food will be ready.

Lisa

starstarstarstarstar Apr 20, 2020

Love Jack Chen so much

Thanh

starstarstarstar_borderstar_border Dec 05, 2019

Very slow delivery. Waited almost an hour for it to arrive and starving.

Marii

starstarstarstarstar Oct 27, 2019

Extra sauce Please !! And please bring Menus

Ben

starstarstarstarstar Oct 25, 2019

Always fast service and ready in a timely manner especially on a busy night. Although my boneless spareribs were burnt.

Ginny

starstarstarstarstar_border Oct 08, 2019

Fresh and delicious.

Tracy

starstarstar_borderstar_borderstar_border Aug 11, 2019

The food is always good but the delivery took almost 40 minutes. I've had Jack Chen delivery here in under 30 minutes before. That is way too long.

The 40

starstarstarstar_borderstar_border Jul 14, 2019

So literally over the last 5 deliveries, I asked for cutlery, plates, napkins and hot mustard. Not one of those times did that come. Otherwise, the food is awesome

Maria

starstarstarstar_borderstar_border Jun 26, 2019

They forgot my white rice which kind of sucks because General Tso’s is not the same without rice. Kind of disappointing. The kids enjoyed their food though.

Stephanie

starstarstarstarstar Jun 21, 2019

Always nice and hot!!!