Jack Chen II Restaurant (Springfield)
1193 Sumner Avenue, Springfield, MA 01118
4.51starstarstarstarstar_half255 ratings
Online ordering is closed now, you can order ahead
Delivery Fee
$2.00
Delivery Minimum
$12.00
info
Order Now on BeyondMenu app
Delivery Fee
$2 within 5.00 miles
Delivery Minimum
$12.00
Estimated Time
Between 35 and 45 minutes
Delivery Fee
$2 within 5.00 miles
Delivery Minimum
$12.00
Estimated Time
Between 35 and 45 minutes
Chinese
place
1193 Sumner Avenue, Springfield, MA 01118
schedule
Monday
11:00 AM - 10:00 PM
Tuesday
Closed
Wednesday
11:00 AM - 10:00 PM
Thursday
11:00 AM - 10:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Sunday
12:00 PM - 10:00 PM
payment
Cash, VISA, MasterCard, Discover, AMEX
Reviews
4.51starstarstarstarstar_half255 ratings
Miguel
starstarstarstarstar_border Jan 04, 2021
Soggy fries and plantains
Joi
starstarstarstarstar Dec 13, 2020
I prefer this location. The other location half way through the chicken wings the last few had feathers all of the wings and they were burnt and bruised..one fries were also greasy and crumbly ends.
Carmen
starstarstarstarstar Jul 23, 2020
Very fast and good.
Candice
starstarstarstarstar May 08, 2020
The food was piping hot and got to my house way faster than I was expecting!
Tara
starstarstarstarstar Mar 24, 2020
Very good
Cyntielei
starstarstarstarstar Mar 06, 2020
Best Chinese food in town! Food always smells good,taste good, comes from a clean place!
Candejah
starstarstarstar_borderstar_border Nov 13, 2019
I order Honey Chicken and they sent Friend Chicken wings.
Christia
starstarstarstar_borderstar_border Oct 14, 2019
They never returned to give me the Pepsi they owe me.
Lisa
starstar_borderstar_borderstar_borderstar_border Sep 30, 2019
Asked for extra duck sauce got NONE
Candejah
starstarstarstarstar_border Aug 28, 2019
Chicken was a little dry and I order wings not a half of chicken. I honestly like the place and price. They may have had a busy day. Will order again and recommend them to friends.
Candejah
starstarstarstarstar Aug 09, 2019
It was cool just right.
Joshua
starstar_borderstar_borderstar_borderstar_border Aug 05, 2019
The delivery driver called my child a rude ass after he asked for the change.
Cheryl
starstarstarstarstar Jul 10, 2019
The Singapore was excellent! The house fried rice was very good! I would highly suggest anyone who wants Chinese take out give them a call! Prices are great! Serve was excellent!!!!
Jason
starstarstarstarstar Jun 08, 2019
Loved the food and it's always hot when it gets to me and always on time. The employees are very polite and friendly also. I would recommend this restaurant to others. I give it 100 thumbs up
Andrew
starstar_borderstar_borderstar_borderstar_border Apr 26, 2019
I specifically wrote a note to not forget the fortune cookies that my daughter looks forward to so much and you guys still forgot them. Again :(
Kevin
starstarstarstarstar_border Mar 23, 2019
Clean and fresh tasting.
Laurencia
starstarstarstarstar Mar 23, 2019
Food was delicious!
Dinah
starstarstarstar_borderstar_border Mar 21, 2019
service was good. but i dont appreciate you sending multiple e mails !
Heather
starstarstarstar_borderstar_border Feb 14, 2019
Forgot my duck sauce and hot mustard, not happy
Maria
starstarstarstarstar Feb 02, 2019
Great food.
David
starstarstarstarstar Jan 31, 2019
Top notch quality as always!
Jaquetta
starstarstarstarstar Jan 24, 2019
Always the best 😍
Leonid
starstarstarstarstar_border Jan 22, 2019
Tasty!
Chris
starstarstarstar_borderstar_border Jan 06, 2019
Delivered the wrong soda....again
j.
starstarstarstarstar Jan 01, 2019
loved everything
Joanne
starstarstarstarstar Dec 28, 2018
Food was excellent. Really enjoyed. Large portions for the price. Will definitely order again. Delivery was prompt and food was hot. Delivery girl was pleasant. Have ordered once before and just as good. Would recommend highly.
Kiki
starstarstarstarstar Dec 12, 2018
Everything was great..thanks 😁
David
starstarstarstarstar Oct 25, 2018
All food was excellent as always!
harvey
starstarstarstarstar Sep 30, 2018
always great food and fast delivery......our go to Chinese food location.
Carol
starstarstarstarstar_border Aug 30, 2018
Food was good but delivery person didn’t have any cash on her for change. My order was $12 something and I had a $20 bill. It was frustrating.
Kevin
starstarstarstarstar Aug 12, 2018
Everything was perfect
David
starstarstarstarstar Jul 11, 2018
Best Chinese food in the Springfield area!
Elana
starstarstarstarstar May 20, 2018
Everything was very good.
Winna
starstarstarstarstar Apr 30, 2018
I LOVE THIS PLACE. THIS IS THE RESTAURANT I WILL ALWAYS ORDER FROM!!!!!!!!!!!!
Winna
starstarstarstarstar Apr 30, 2018
I'M ALLERGIC TO SHELLFISH AND THERE ON POINT WHEN IT COMES TO THAT. THERE FOOD TASTE REALLY GOOD. I WILL RECOMED THEM.
Winna
starstarstarstarstar Apr 30, 2018
GOOD FOOD. ALWAYS ON TIME . IM A PICKY ONE AND THIS FOOD TASTE REALY GOOD.
Alex
starstarstarstarstar Apr 28, 2018
Prompt and delicious. Courteous and accurate every time.
Anthony
starstarstarstarstar Apr 18, 2018
Perfect meal! Everything was superb tonight!
Robin
starstarstarstar_borderstar_border Apr 15, 2018
I ordered a fried rice and expected it would feed a few people, it was only enough for one
Cristina
starstarstarstar_borderstar_border Apr 13, 2018
Great food, pretty bad customer service. Delivery driver was nice, but the person on the phone not so much.
Rayna
starstarstarstarstar Apr 06, 2018
generous with food, great tasting, and insanely fast delivery service!
John
starstarstarstarstar_border Apr 04, 2018
Dumplings were tasty but still a little too doughy, esp. around the seams. Hot and sour soup was great, sesame tofu very tasty, just wish it came with more broccoli. I don't like sauce packets and always give instructions not to send any, but this usually gets ignored and I end up throwing them away.
Felix
starstarstarstarstar Mar 29, 2018
Really good food ,hot and fast delivery
Corinna
starstarstarstarstar_border Mar 25, 2018
Always great food ...sometimes misses the messages online
David
starstarstarstarstar Mar 21, 2018
As always, all food hot & tasty!
Corinna
starstarstarstarstar_border Mar 14, 2018
Love their food!
Kevin
starstarstarstarstar_border Feb 24, 2018
I actually was shorted my free item.
Nancy
starstarstarstarstar_border Feb 20, 2018
Easy to order, delivered within a 30-45 minutes, but the food was mediocre. The pork fried rice was plain and dry, the crab rangoon were flat and kind of tasteless, but the shrimp and mixed veggies were great. Overall, ordering and delivery get 4 stars, but the food only gets 2-3. Sorry Jack Chen, but you can do better than that.